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Privacy Statement

Privacy Policy

This policy sets out how LIC Ireland Limited and its related companies and subsidiaries (“LIC Ireland”, “us”, “we”, or “our”) treat personal information that we collect and receive about you.  This policy tells you what personal information we collect, how we use and share that information, and finally, how you can contact us with questions or concerns.

This Privacy Policy forms part of, and should be read in conjunction with, our Terms of Use.

What information do we collect about you

How will we use your information

Where we store your personal data

Marketing

Cookies

Security measures

Other websites

Access to your information and correction

Changes to our privacy policy

 

What information do we collect about you?

When you deal with us, register, or make a purchase via our web site you will be asked to provide certain information about yourself.  We need certain information so we can provide the services you’ve requested. If you do not provide the information requested, we may not be able to provide you with the relevant services.

Some of the information you provide to us is personal information. We might collect the following types of information:

  • Contacts details such as  your name, address, telephone numbers and email address;
  • Payment details
  • Website usage information via cookies. For more information about cookies, please click here. [insert hyperlink to cookies section]

We may collect personal information from third parties such as credit reference agencies.

How will we use your information?

We may use your personal information for the following purposes:

  • to provide the goods, services or information you’ve requested;
  • to check your credit worthiness;
  • to send you news, information about our activities and general promotional material which we believe may be useful to you where you have provided your consent;
  • to monitor who is accessing our web site or using services offered on our web site;
  • for our own internal record keeping and administration;
  • to analyse the type of people accessing our web site; and
  • to help us provide and/or improve our services and products.

Where practical we will de-personalise and aggregate data for analysis.

We may share your personal information with:

  • our group companies, which means our subsidiaries, our holding company and its subsidiaries, each term as defined in sections 7 and 8 of the Companies Act 2014;
  • third parties where necessary for our reasonable business purposes;
  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
  • credit checking agencies;
  • in the event that we sell or buy any business or assets, the prospective seller or buyer of such business or assets; or
  • in the event that we or substantially all of our assets are acquired by a third party, such third party where the personal data held by us about our customers is one of the transferred assets.

We may also share your personal information where required by law.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (the “EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our web site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Marketing

From time to time, and where we have your consent, we will send you information about our products and services and those of our group companies which may be of interest to you. We will always give you an opportunity to opt out at a later date.

You can also opt out at any time by contacting us here [insert email address].

Cookies
Cookies are small text files that are placed on your computer to collect information about your visit to our website.

Each type of cookie can be set and controlled by the operator of the website such as LIC Ireland Limited (known as a ‘first party cookie’) or a third party such as Google (known as a ‘third party cookie’).

Cookies may be 'session only' (stored only during the period of time when you are browsing a website and automatically deleted) or 'persistent' (stored on your computer and used when you revisit a website).

Which Cookies do we use and how do we use them?

First party cookies

[Note to LIC: are these cookie references correct for Ireland?]

 

Cookie source

 

Name

 

Purpose

LIC Ireland

CFID

This cookie is used to identify users between page loads as you navigate around our website.

LIC Ireland

CFTOKEN

This cookie is used to identify users between page loads as you navigate around our website.

 

How do I disable cookies?

Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time.

The last of these options mean that certain personalised services cannot then be provided to that user and, if applied to your use of our website, you may not be able to take full advantage of all of the features of our website.

Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

What will happen if I disable cookies?

This would depend on which cookies you disabled. Generally some of the website functions may not work properly if cookies are switched off. 

Security Measures

We have and maintain appropriate technical and organisational security measures in place in order to protect your personal information.

LIC Ireland carries out ongoing monitoring of its information technology systems including email, wi-fi and internet systems.  This includes activity logging, analysis and formal audits by LIC Ireland or third parties who can access information processed and stored on LIC Ireland’s information technology systems for that purpose.

By using LIC Ireland’s information technology systems including email, wi-fi and internet you accept that these are being monitored.

Other websites

Our website may contain links to other websites.  This privacy policy only applies to this website. We are not responsible for the content or privacy practices of other website owners.  We encourage you to read the privacy policies of any other websites that you visit.

Access to your information and correction

You have the right to request a copy of the information that we hold about you and the right to have any inaccurate information updated. If you would like to make a request in relation to your personal information, please contact the Privacy Officer at LIC Ireland Limited, [insert address], phone [insert phone number] , fax [insert fax number] or by email at [insert email address].

Changes to our privacy policy

We keep our privacy policy under regular review and may update this webpage from time to time.

Last updated: 13 October 2016